Frederick Jakobiec, M.D. Massachusetts Eye and Ear Infirmary 243 Charles Street Boston, Mass. 02114 .sp Dear Dr. Jakobiec, .PP .fi .na Thank you for your letter of May 14. .PP As requested by the Board of Surgeons in Ophthalmology, I hereby specify in writing that I wish to retain all privileges pertaining to the medical and surgical practice of ophthalmology at the Infirmary which I have held since 1966. I submit as evidence of my qualifications and competence the recurring unrestricted reappointments to the Infirmary's staff which I received in the past 24 years during which I have practiced ophthalmology without any public or private censure. I am unaware of any facts tending to show that I am today less competent or less qualified to practice ophthalmology that I was two or four years ago, and in the absence of such evidence I believe my prior appointments estop the Infirmary from now challenging my competence or my qualifications. .PP With respect to the additional information which you request, I have no further lists of operations recently performed other than those maintained by the Infirmary. The surgical proportion of my practice is relatively small, because the large majority my patients seem to do well and to be happy without operations. In order to maintain my surgical skills I routinely assist, as a matter of policy, at all operations for which I refer patients to other ophthalmologists, most notably retinal or vitreoretinal procedures, and the physicians to whom I have referred such surgical patients have consistently offered to assist me at the operations in question. For several years past I have regularly attended the Monday morning clinical conferences of the retina service. Furthermore, a substantial part of my practice consists in the care of patients who have had unsuccessful retinal surgery by other physicians on the Infirmary staff, so that I am conversant not only with the theories but also the realities of this branch of ophthalmology. Your records will show that I have been consistently conservative and conscientious in the conduct of my surgical practice at the Infirmary and in the light of that conduct I respectfully suggest that the demand for evidence of my competence and qualifications is uncalled-for and inappropriate. .PP In addition, I respectfully submit the following arguments against the proposed restrictions of my clinical privileges: .PP 1) I respectfully take exception to a statement in your letter of April 27, to the effect "given (my) pattern of clinical activity at the Infirmary, there was insufficient information available to allow for an adequate evaluation in regard to the other privileges requested." I infer that your computerized records show certain surgical procedures performed by me to be insufficient in number to enable you to evaluate my performance of them. .PP It is arguably permissible for the Infirmary to establish performance quotas which it requires a physician to fulfill if he is to retain delineated privileges for a given procedure. The fact is, however, that no such quotas have been published. In the absence of published quotas, it is clearly inequitable for the Infirmary to improvise undefined implicit quotas to be applied to individual staff physicians on an ad hoc basis. I believe it to be a fact which could readily be proved with data in your possession that the Infirmary is consistently granting delineated surgical privileges to staff physicians for procedures which so far as the Infirmary knows have rarely if ever been performed by the particular physician. .PP 2) I believe it to be a fact that the Infirmary commonly grants delineated staff privileges to physicians who have no clinical experience in ophthalmology other than the residency training at the Infirmary which they have just completed. To the best of my knowledge, however, the Infirmary consistently makes representations to the Health Care Financing Administration and to other insurors that all surgical operations at the Infirmary are performed by staff physicians as opposed to residents-in-training. I believe that the Infirmary's identification of the surgeon for purposes of staff qualification may not differ from its identification of the surgeon for the purpose of obtaining third-party payments. In other words, if the Infirmary certifies to Medicare under the severest of penalties, that a staff physician has, and that the resident has .ul not performed a series of surgical operations, and the Infirmary subsequently grants delineated privileges to the sometime resident, allowing him to do operations which he has never previously performed, then it seems to me impermissibly inequitable that the Infirmary should deny those same delineated privileges to another staff physician because he has not recently performed the operations in question. .PP 3) The stated reason for the proposed denial of delineated privileges is the insufficiency of "information available to allow for an adequate evaluation." I respectfully submit, however, that it is more than incongruous that the Infirmary should endeavor to rescind delineated privileges for physicians who for one reason or another have not had opportunity to perform the procedures in question at the Infirmary, while it could, if it wished, so readily evaluate all aspects of the quality of the surgery which in fact is performed at the Infirmary, and so far as I am aware almost entirely fails to do so. Such evaluation if rigorously and conscientiously performed would be much more effective in protecting the public from incompetent or unqualified surgeons than the random and unprincipled confiscation of privileges in which the Infirmary is presently engaged. And the harm to the public which would occasionally ensue because an incompetent physician's right to operate was restricted after, rather than before, he had performed one single inadequate surgical procedure is surely incomparably less than the harm caused by a large proportion of the Infirmary's physicians pressured to perform surgery that is only marginally necessary or not at all, solely in order to protect their rights to perform such operations in the future. .PP For it is obvious that the unavoidable consequence of the Infirmary policies under which my privileges are to be restricted is that physicians whose delineated privileges are contingent on their fulfilling implicit or explicit quotas of given surgical procedures or high-risk procedures or treatments, will be forced to perform unnecessary or avoidable procedures entailing substantial risks of injury to their patients merely to preserve their future rights to perform such procedures. I respectfully suggest that protocols which generate such pressures are against public policy, and it is precisely because I feel myself under such pressures already, that my objections are so adamant. .PP 4) The proposed limitation of delineated privileges is replete with ambiguities and contradictions such that it fails to provide me and other members of the Infirmary's staff with ascertainable standards of conduct. I cite only a few examples. If I understand correctly, you propose to permit me to perform emergency surgery of the eye, adnexa and orbit, but you prohibit me from repair and plastic procedures on the lacrimal apparatus. Where does that leave me when in the process of repairing a lacerated lower lid, I discover the inferior canaliculus to have been severed? I am startled also that you should permit me to perform scleral buckling procedures while prohibiting me from performing vitrectomy. Given the circumstance, to cite only one example, that on occasion the occurrence of vitreous hemorrhage during scleral buckling surgery makes vitrectomy a technique indispensable to the successful completion of the operation, I should think you would require of your retinal surgeons facility with the vitrectomy instrumentation rather than selectively prohibiting its use. Furthermore, I respectfully point out that it is capricious and unreasonable that having permitted lensectomy and vitrectomy on page 2 you should prohibit these procedures on on page 3 of the delineation of privileges. .PP Further, if we can agree that the lids and the lacrimal apparatus are commonly referred to as ocular adnexa, that the ocular adnexa are ocular structures, that ocular surgery is surgery on ocular structures, and that a tumor is properly defined as any abnormal swelling of tissue, then I cannot avoid the conclusion that in prohibiting me from performing ocular tumor surgery you have deprived me not only of the right to enucleate for intraocular tumors such as melanoma, a procedure which I consider an essential part of my practice, even though, fortunately, it is rarely necessary. If I give to your letter of April 27, the strict construction which a document delivered by certified mail deserves, I can only conclude that my privilege to excise basal cell carcinomata of the lids is also in jeopardy, as well as my right to excise the benign retention cysts and papillomata which patients so often demand to have removed for cosmetic reasons. Finally I respectfully submit that chalazia also are ophthalmic tumors, and that in its zeal to protect the public against possible incompetence and lack of qualifications on my part, the Board of Surgeons, if one takes it at its word, has even deprived me of the privilege of the usually innocuous incision and drainage of these common lesions. .PP 5) The opportunity to expand my technical proficiency is for me just as important as the opportunity to expand my knowledge of facts or my analytic faculties. I find the prohibition from exercising my technical skills in performing less common operative techniques as stultifying as being prohibited from making difficult or obscure diagnoses, from implementing new pharmacologic therapies, or quite generally from espousing ideas simply because they are new. There are numerous instances when my efforts in unfamiliar territory have been extraordinarily rewarding for my patients. .PP Perhaps the most loyal and grateful patient I have ever had is a woman now seventy-eight years old from whose corneal limbus I excised by lamellar keratectomy a malignant melanoma. Her gratitude stems from the circumstance that one of my colleagues had proposed to her that the affected orbit be exenterated. She has now been free of recurrence for twenty-three years, and her corrected vision in the affected eye remains 20/40. But if a similar patient walked into my office subsequent to my reappointment to the staff, I would probably no longer be permitted to operate on her, at least not at the Infirmary, and the therapeutic decision of the surgeon to whom I was forced to refer her would unavoidably be affected by the knowledge that his privilege to perform exenterations in the future would be curtailed if he did not exercise it sufficiently often. .PP Another apposite case is that of a Mount Holyoke College student in her twenties in an automobile accident on Storrow Drive who sustained multiple injuries including a complete avulsion of the upper tarsal plate from the levator aponeurosis, which I repaired in the middle of the night when no other surgeon was available even though I had never had opportunity to perform a similar operation before. The result was such that her father, a lawyer in Minnesota, sent me letters thanking me for the satisfactory cosmetic result which my patient had obtained. In the context of these and other similar experiences, I find your determination to curtail my delineated privileges as irrational as if the Motor Vehicle Bureau restricted my license from driving to Pittsfield because in recent years my travels had taken me no farther than Worcester. .PP The most impressive of my teachers at the Infirmary was Dr. Morton Grant, who taught us filtering surgery for glaucoma although to the best of my knowledge he seldom performed such operations himself. What I think I learned from him is that thoughtful and deliberate anticipation of the contingencies of surgery produces results comparable to or better than frequent but indiscriminate execution of a technique learned and applied by rote. Just as surely as there are some surgeons who never learn from their mistakes, there are others who learn from mistakes they only imagine making, and for these latter, I respectfully suggest, the Board of Surgeons should leave some room at the Infirmary. .PP 6) The rules by which the delineated privileges are restricted have never been published. I have no reason to believe that they have ever been explicitly formulated. I know from my own experience that restrictions of delineated privileges have not been rationally and equitably implemented in the past and I know of the existence of no procedural mechanisms to apply them rationally and equitably in the future. .PP Two years ago I received a telephone call about proposed restrictions of my privileges from an officer of the Infirmary whom I hold in high esteem and whom I very much wish not to embarrass. When our brief discussion failed to produce agreement I politely requested that the proposed restrictions be outlined in writing, whereupon I was told that in preference to a formal notification of their denial I would be granted the privileges then under discussion. I have no alternative but to conclude from this experience that the apportionment of delineated privileges was then very much a subjective and intuitive and arbitrary decision on the part of the responsible Infirmary officials, and I believe this still to be the case. It was at that time that I unwittingly lost my corneal transplantation and orbital surgery privileges. I was never advised of my rights to reconsideration or to a hearing. I take this occasion to make the respectful request that the aforementioned corneal transplantation and orbital surgery privileges which were denied in 1988, be restored to me. My request is based on the fact that not having been notified in writing of the action of the Board, I was deprived of my rights to reconsideration and to a hearing. .PP 8) The delineated privileges are defined so loosely, that the classifications which have been established will unavoidably be implemented only in an unpredictable and arbitrary manner. For example, on page 2 of the delineation of privileges a distinction is made between simple and complex operative procedures on the eye lids. Nobody knows what that means. To the best of my knowledge that distinction has no canonical significance whatever, and I believe there is a large class of procedures of intermediate seriousness of which no one can predict whether they might be adjudged simple or complex and where these terms have no predictive, normative meaning. .PP 9) No regulation of the Board of Registration in Medicine requires the reduction of delineated privileges. Your earlier memorandum alluded to "the increasing stringent standards which are being applied by the JCAHO ... and the Board of Registration in Medicine." However, 243 CMR 3.05(d)1 requires of the Infirmary to document and analyze a licencee's professional performance judgment and clinical "where available", clearly implying that the Infirmary has no such duty where data are unavailable. I can find nothing in the Board's Regulations that could plausibly be interpreted as a requirement on the Infirmary to restrict delineated privileges for lack of performance data. .PP 10) The JCAHO does not require that the delineated privileges be reduced, but merely that they not be immutable. Thus the Infirmary can satisfy the JCAHO inspectors in my case not only by curtailing my privileges but also by expanding them, and in view of the procedural irregularities with which those privileges were limited two years ago, I am confident that the JCAHO will give the Infirmary at least as much credit for correcting a manifest procedural impropriety by restoring my staff privileges to what they were from 1966 until 1988, as for the sacrifice of my staff privileges on the altar of quality assurance.