Dear Mr. Esposito,

If you practice engineering long enough, you'll sooner or
later get involved in a project which doesn't work, which
can't work, no matter what. If it hasn't happened to you
before, it may have happened to you now.

I've been at the house in Virginia of my parents, now long
deceased, replacing the pressure switch for the submersible
pump, replacing the hot water tank which couldn't resist a
pressure of more than 100 lbs/sq in. and replacing the 
faucet on the kitchen sink (which was designed by a demon).
I've not had the opportunity to see the questionnaire 
which you complete for me, but my son read me your answers
which I noted on a blank duplicate which I had brought with
me. He also read to me your most recent invoice when it came
in the mail.

Quite apart from the fact that you neither signed nor stamped
the questionnaire, your denial that you examined the entire
system serves to impeach (undermine) the validity of most - and
the most important of your answers. Furthermore, I don't follow
the reasoning of many of your replies. I conclude that the
completed questionnaire that you returned to me has no legal
merits and that I should not make any use of it.

I have paid you very generously, and at this juncture, I don't
know who owes what to whom. I don't want to pay you $70 per
hour to argue with you. If you are interested primarily in
collecting fees, we should drop the matter now. If you are
interested in the problem, interested in helping me with the
problem, then I should be pleased, after I get back to Belmont
on October 9, to come to Plymouth to go over the questionnaire
with you, without charge, to see whether I can change some of
the questions so that your answers would be more convincing to me.

If, without charging me, you'd like to refresh your memory about
the installation,
https://picasaweb.google.com/ernstjmeyer?authkey=Gv1sRgCLyi6u3szp_aWQ
will give you access to some pictures you haven't seen.

Sincerely,
Ernst J. Meyer