Dear Ms. Balakrishna, Thank you for your letter, and thank you for acknowledging, as attorney for the Board, receipt of my "request for a copy of the transcript." I am now waiting to "be contacted regarding the costs and procedures for acquiring the transcript." Permit me respectfully to note that I read G.L. 30A §11(6), Superior Court Standing Order 1-96, and Tracking Order - X Track, to place on the Board an affirmative obligation to provide on request and upon payment of a suitable fee, a transcript - as distinct from an audio recording of the proceedings before the Board. Nowhere do I find a provision for the distribution by the Board in lieu of a written transcript of an audio recording, especially when that audio recording, unlabeled, re-writable and partially inaudible, is irregular in provenance, irregular in format and irregular in content. I have already received from the Board three different electronic records, a 16 Gigabyte flash drive with a 1.2 Gigabyte MP3 audio recording, an empty 800 Megabyte CD, and an 800 Megabyte CD with an MP3 audio recording, each of them purportedly a true copy of the audio recording of the August 6th Hearing. G.L.30A § 11 (6) Agencies shall make available an official record, which shall include testimony and exhibits, and which may be in narrative form, but the agency need not arrange to transcribe shorthand notes or sound recordings unless requested by a party. If so requested, the agency may, unless otherwise provided by any law, require the party to pay the reasonable costs of the transcript before the agency makes the transcript available to the party. Superior Court Standing Order 1-96 Upon service of a Complaint, the agency shall notify all parties of procedures for acquiring a transcript of the hearing testimony. The agency shall also inform the parties of their obligation to provide a transcript, or portions thereof, to the court if alleging that an agency's decision is not supported by substantial evidence or is arbitrary or capricious, or is an abuse of discretion. A request for a copy of the transcript must be made by a party within thirty (30) days after service of the Complaint, Tracking Order - X Track "In particular, note that a request for a copy of the transcript of the agency hearing testimony must be made by a party within thirty (30) days after service of the Complaint." Letter from Office of the Attorney General (February 20, 2015) "Should you desire that the administrative record in this case include a transcript, please direct your request to the Board. You will then be contacted regarding the costs and procedures for acquiring the transcript, which upon completion will be made part of the administrative record."