Dear Ms. Balakrishna, Thank you for your letter, and thank you for acknowledging, as attorney for the Board, receipt of my "request for a copy of the transcript." I am now waiting to "be contacted regarding the costs and procedures for acquiring the transcript." I would like to be helpful in replying to your questions. For clarity's sake permit me to annotate your letter. You wrote: "As we discussed earlier, you attached a transcript to your Complaint. You told me that you believe that the transcript is incomplete because DPL's recording is defective. Did you already once before ask DPL for the recording? And did you obtain a transcription of that recording? If the answer to that question is yes, then there is already a transcript of the proceedings below. The question becomes: do you want to ask the Court to send the matter back to DPL to re-do the hearing because the recording, in your opinion, is unclear on matters that you consider crucial to your case."