Ack basement humidity: a) install humidity sensors in all parts of the house and outside. b) compare outside and inside humidity c) identify site of water leakage into basement d) be cautious about gravel around house without adequate drainage e) experiment with plastic shield on surface adjacent to house. f) place ground gutters on surface g) accept basement humidity as unavoidable. Clinic staffing: a) take business school approach b) compare with commercial facilities c) analyse existing workloads d) reduce inefficient or perverse functions (e.g. record keeping) e) install "zoom" type computer interfaces to facilitate staff-patient interactions f) design more effective, efficient, productive and remunerative job descriptions g) attract more efficient and productive workers by means of higher salaries h) enlist existing personal in designing improvements