a) The cellphone battery I received from Amazon was not what I had ordered. b) They will ship a correct replacement c) They require the item shipped in error to be returned for credit. d) They require the item to be returned to be brought to a Whole Foods Store e) The amount in issue is $11.99 f) If a trip to the Whole Foods Store is NOT worth $11.99 to you, then please forget the matter f) If a trip to the Whole Foods Store IS worth $11.99 to you, then please, at your convenience, before the end of the month, print out the attached code and pick up the battery to take it, with the return code, to Whole Foods. g) Thank you